TeamViewer is the granddaddy of remote desktop software, and that’s why we picked it first. With all these in mind, let’s take a look at the best remote desktop software in no particular order: Best Remote Desktop Software Solutions TeamViewer The Best Remote Access Software And here are the most important features to look after unattended access, multisession handling, multi-window control, built-in chat, file, and clipboard transfer, auto reboot and reconnect, restart in safe mode, log on/off and switch user, 2-way desktop sharing, multi-monitor navigation, remote screen scaling, session usage reporting, video session recording, and, finally, branding and customization.īasically, everything revolves around ease of use, the security of the connection, compliance and compatibility, customer support, plus the features required for a specific client or group of clients.

If you’re looking for remote desktop software for an enterprise/business environment, pay extra attention to upgrade fees and license sharing options. The ideal vendor should offer 24/7 customer support via live chat, email, Twitter, phone, what have you. Compliance is also important, as well as customer support quality. Next, there’s security and data protection, so look for software that doesn’t have a history of being compromised or hacked.

How to choose the Best Remote Desktop Softwareįirst and foremost, there’s the usability issue, since not all people are tech-geeks, hence your remote desktop software must be intuitive, easy to use and understand, and have a user-friendly interface simplicity is golden is this regard. Since the Covid-19 pandemic is affecting travel and businesses from all around the world, remote desktop software, as well as screen-sharing software, are essential tools for those of you who are capable of working from home, so yeah, health issues also play a role in choosing the gear you buy. Regardless of what you’ll be using it for, here are a few things to consider before going on a buying spree for a remote support tool.įirst, the advantages of remote desktop software include cost reduction, speed in the resolution of issues, comfort, as in your tech-support staff or even yourself can take care of problems without leaving the office or home, and, last but not least, an increase in customer satisfaction. To begin with, remote desktop software is used to deploy software remotely or to resolve tickets, most often in an enterprise environment, or to access a PC remotely. If you were wondering what the best remote desktop software is, you’ve arrived at the right place, because today’s article is just about that.

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